Read more about our conditions

Welcome to order your goods!

For labs:
Malmö +46 40 755 45
Stockholm +46 8 611 55 45
Forshaga +46 54 87 53 00

For clinic:
Stockholm +46 8 557 651 70

For CAD/CAM production:
OpenMill +46 40 31 75 45

For CAD/CAM support:
Support +46 10 500 61 90

For machine service:
Forstec Service +46 40 755 40

You can also order directly in our Webshop, click here to find the right place!

Open purchase/right of exchange

We have an open purchase / exchange right for 30 days and it applies to unused goods in unbroken original packaging. For goods that are specially ordered or not stocked by us, the right of return or exchange does not apply. Crediting takes place only after the return has been received by Forstec Dental AB.

Click on the link below to download a returns form to include with your return.
Returns form PDF

Here are Forstec's sales conditions.
Terms of sale PDF

3Shape sales conditions

When purchasing a scanner, the license fee is valid for 12 months, after which the license fee is invoiced continuously every year.
Termination of the license must be notified no later than three months before it expires.
Support is included in the license fee for 3Shape Lab Care installations.
Support for Basic Package installations can be purchased for SEK 590/month excluding VAT (invoiced annually).

Delivery

To ensure that your order is processed on the same day, please follow these latest order placement times.
DHL/Postnord 12:00
Letter/Express/REK 15:30
Malmö (courier) 09:30
Skåne (courier Wednesday) 12:00 (Tuesday)

Courier service

Malmö: We run couriers in Malmö Monday-Friday at 10:30. In order for all orders to be delivered on time, we need to have all orders before 09:30.

Skåne: Every Wednesday, we drive around Skåne and make larger deliveries. We need to receive all orders on Tuesday before 12.00.

Schedule for "Vänern runt": We have divided the tour into two days (Wednesday and Thursday).

On Wednesday we drive to Töreboda, Mariestad, Skövde, Götene, Lidköping, Vara, Falköping, Jönköping and Borås.

On Thursday, we go to Alingsås, Trollhättan, Vänersborg and Säffle.

NOTE! Please note that we need to receive your orders by 12 noon on the Thursday of the week before to guarantee that they will be included in the tour.

Karlskoga-Örebro-Västerås: NOTE! Please note that we need to have your orders no later than 12 noon on Friday the week before to guarantee that they will be included in the tour.

Dalarna: NB! Please note that we need to receive your orders by 12 noon on the Friday of the week before to guarantee that they will be included in the tour.

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